FAQ

What is Soy wax?

Soy wax is a vegetable wax derived from soybean oil.  It is a natural, renewable resource, biodegradable and cleans up with plain old soap and water.

I would like to know more about the gemstones:

Click on the identify your gemstone tab to discover its powerful meaning. At the bottom of that page is some further information about gemstones in general which you may find useful. 

I am not sure what scent to go for can you help?

We sell a discovery box of wax melts which includes all the scents we currently offer. These give you the chance to try them out to discover your favourites.


Order enquiries:

How long will my order take to arrive?

5 - 10 working days.

Do you include an invoice inside the order?

We like to do our bit to help the environment and use less paper where we can so do not include an invoice inside the order. We also have many customers who purchase items as gifts so this avoids any payment or billing information being seen.

Can I send my order to someone else as it is a gift?

Yes you can, just make sure you put their details in the shipping information section at checkout. We don't include invoices so no pricing or billing information will be in the package.